I regularly get asked the same questions and enquiries by email, so I have chosen to lay out a “Frequently Asked Questions” page with respect to every one of my services to ideally answer probably the most as often as possible made inquiries. On the off chance that you do have any inquiries that has not been replied here, please, do get in touch.
Q: What do you need from me to get started on my designs?
A: Everything I need is the brief from you, any thoughts or past outlines you like, or only an idea(concept). I will do the rest and think of some starting plans for you to look over.
Q: What is the design process?
A: My design process for logo and brand identity design can be seen here on the ‘home‘ page.
Q: What if I don’t like the designs?
A: It is essential to me, even key, that you like the designs/works that I make for you, to guarantee I hit the nail on the head for you, I request that you give me however much information in the “brief” stage as could be expected and I can, obviously, make changes and modify the outline to suit your requirements. I stay in touch with my clients to ensure the outline is heading in the right course. I offer various choices and never build up any thought too far until you are satisfied that you have what you need.
Q: How much do you charge?
A: Every project is completely different and I’m happy to provide a quote when I learn more about the project requirements.
Q: How long will the project take to complete?
A: Just like costing, each task is totally diverse. Some projects may take several days, weeks, and some might take a couple months or more. The duration of the project is often dictated and determined by the project requirements and deliverables.
Q: I live in a different country, will that be a problem with getting a project done?
A: Not at all, I work remotely with a number of clients both local, national and international clients and our working relationships have never been compromised by distance.
Q: What is your payment method?
A: If you are within the Nigeria, then a standard bank transfer is probably the best approach, more detailed payment instructions will be included on the invoice. For international or clients overseas, you can contact me to discuss the best possible means.
Q: Do I pay now or after?
A: In most cases, for most projects I tend to seek full payment up front due to the fragile and precarious nature of releasing and showing unique ideas prior to being paid. If you are happy to pay the full amount, please let me know. If you think full payment is not appropriate, then a minimum of 50%-75% is usually required. This is the routine and has unfortunately been born through necessity. The final balance is due towards completion of the project when the logo has been approved. Only when the final payment has been received will any requested digital and raw files be released.
Q: If I commission a design project who owns the copyright and intellectual property rights?
A: Upon clearance of final payment, you own all the rights of the final files. I reserve the right to feature the work in my portfolio and my own self-promotional material and that if my work is featured elsewhere such as within the scope of another design or artwork I would expect to be credited. – If that would be a problem I would appreciate this being discussed at the earliest possible contact.
Q: Why should I choose Olaoluwa Jesubanjo over some other firm to do my design work?
A: I realize you have many options when choosing a graphic design provider but these are the reasons why I think you will be in good hands:
Why should you choose me over the competition?
Experience: With so many years of experience, I bring a broad base of experience and knowledge to your design project. I’m very passionate about the design industry and helping organizations and businesses to succeed and gain a competitive advantage.
Flexibility: Examine my portfolio and you will see the breadth of work I have completed over the years. Chances are I have experience creating almost any type of project or design you require. If I don’t have experience with a particular design area, I work with a network of design associates who can lend their expertise to your project, ensuring trouble-free production of any item you can imagine.
Creativity: Creativity is a very subjective topic. Examine my portfolio and you will see how I have solved our past client’s design problems. I hope this is an indicator of our creative abilities. Feel free to contact me to discuss potential design solutions to your communication challenges.
Risk free: I offer FREE, no obligation design quotation and initial consultation. It never hurts to talk to someone to help clarify your design requirement. Contact me and send over a brief today to get started.
Technology: I use the latest Macintosh and Windows software packages, compatible with any software you or your output company may require.
Q: How do I go about getting a brand identity from you?
A: If you are interested in my branding services, you can contact me via firstname.lastname@example.org or send me a message using the form on the contact page. From this initial contact, I will work on gathering as much information as I can about your project – usually it is always best for the client to provide me with a detailed brief that outlines specifications of what they are after.
Q: What is your design process?
A: My design process for logo and brand identity design can be seen here on the ‘home‘ page.
Q: What are your deliverables?
A: Each project is different in terms of what the ‘deliverables’ are, but I can give you a good idea of what each project does get at the very least:
1. Primary logo design supplied in various digital file formats.
2. Alternative logo mock-ups (horizontal and vertical layouts etc).
3. Colour and monochrome versions, if appropriate.
4. Social Media and favicon version (square icon) of primary logo (if requested).
5. Letterhead, business cards, compliment slips and any other forms of stationery design (if requested)
6. One-two page logo usage guidelines: showing how logo should be used, styles and typography (For projects with a higher budget)
7. Specification of typographic choices used in logo: primary font (main logo copy) and secondary font (such as tag-line, also possibly used as body copy for stationery etc).
8. Ongoing help, assistance and consultation even when the final balance is paid, and initial project requirements are completed. I don’t close the doors on clients after the job is done. So if in 3 months time you realise you need another logo mock-up, more stationery designs, then just ask.
9. Other design projects will get the raw files and other preview file formats(jpeg, png, etc)
Q: How long will a project take?
A: An average logo design project will last for about 72 hours from design brief to final files. The amount of revisions and development will be the main factor in the project duration, a client who picks one of the initial ideas straight up may get final files within a day or two. Many factors can affect deadlines or pro-long a project such as the amount of time it takes for the client to provide feedback on the work presented.
Q: My deadline is tomorrow, can you help?
A: Yes and No. Logos, poster designs and brandy identity related designs is most typically a process of evolution and research. If you need a design, I can help, but would come with an over-charge of what I would usually charge. For brochures, it would depend. If you want a brochure with so many pages, I doubt if that would be possible.
Q: What do you require from your clients to start a design?
A: I always start by thoroughly discussing the details of the project with the client. Essentially I call this the design brief, it can be verbally communicated through an arranged meeting(if possible). An alternative is via email or phone call(which I might still require a brief from you through email).
In terms of what information to provide, be as detailed as you can. Think of me as an investor – sell your product to me and describe everything assuming I have no prior knowledge of what it is you do. I encourage the client to contribute ideas and samples of items and colours that are liked. Equally important is to understand concepts that the client doesn’t like. When I am satisfied and confident that I have enough information to work with, I will begin the project by researching ideas, considering concepts and then laying out design visuals, these will be forwarded to the client for feedback. I will listen carefully to my client’s feedback and make the necessary changes to the layouts and offer advice on why I arrived at the design conclusions submitted. This process of amendment and re-submission continues until the design naturally evolves into its final form.
Q: How many logo design concepts will I receive?
A: A minimum of 3 and maximum of 5(if there’s enough time). The point of these numbers is to show a variety of options, without overwhelming you with too many choices. It’s my job as the designer to choose what to present, there may be 20 other concepts or ideas, but you will see the strongest approaches for the brand.
Q: What if I do not like what you design?
A: This is rare. Most times I hit the nail on the head first time, sometimes it can take a number of discussions and design submissions before the client is satisfied with the concept. Ultimately I always ensure our clients walk away satisfied and I feel comfortable that I have put out a job to my highest standards within the confines of the timescale, brief and budget provided. I will not force upon you any ideas that you feel are not appropriate; but I do hope you will take on-board my considered opinion at each stage.
Q: Can I get some free logo samples before making a deposit?
A: Unfortunately not. The deposit shows that you are serious and professional, if you are unwilling to make a deposit I will have to turn the project down.
Q: I am totally new to this “website thing”. How does the whole process work?
A: Well, don’t be scared, that’s why I’me here. The process of getting a site includes:
– Getting a Domain Name
– Getting a Web Hosting
– The Website Design
– SEO and Security
Q: How long have Olaoluwa Jesubanjo been building websites and what are your experiences?
A: I’ve been building websites for over 5 years, and I’ve worked on several sites both from-scratch-build-up and just-tweak-it-up projects. I have built websites with virtually all the tools from Notepad to Dreamweaver to Muse… awesome right? I’ve also built sites with different Content Management Systems(CMS).
Q: How much does a website cost?
A: The cost of a website can vary depending on many factors, just like the cost of a house may vary. It all depends on your unique needs.
Q: What kind of businesses do you work with?
A: I work with a broad range of company types (small start-ups, large corporations, nonprofits, government organizations and more) and across many business industries (technology, food, fashion, health, beauty, camps, travel, finance, arts, fair trade, and more.)
Q: How long does it take to build a website?
A: A standard or basic website takes approximately 21 days to create. However, an E-commerce(online store) website takes approximately 30 days to create. This time will vary from project to project.
Q: What platform do you build your websites on?
A: I build on mostly on WordPress and Joomla CMS, but, I’ll be happy to build in any other platform you might prefer.
Q: Can you help me update my existing website that another web firm built?
Q: Can you help me write content for my website?
A: Yes. I work wit a team of content developers and they’ll be glad to help!
Q: Can you help me source photos for my website?
A: Yes. We will help you source stock photos from sites. Gladly, I am also a photographer and I can help you create images with a little less more fee.
Q: Do I own my website?
A: OF COURSE YOU DO! Everything built will be 100% owned by you. Most of my clients stay for the life of the website. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, I will happily assist you in making the transition as effortlessly and efficiently as possible.